The question we get most

Wildfire insurance in the valley

What the law now requires of your insurer, what actually earns a discount, and where to get real help. Neighbor to neighbor.

If you’ve had a non-renewal letter, a premium that jumped, or a carrier that suddenly won’t write in this valley, you’re not alone and you’re not imagining it. It comes up on Nextdoor most weeks.

We can’t fix your policy. What we can do is tell you what the rules actually say, because a lot of what gets repeated locally is out of date — and because several things changed in your favor on January 1 of this year.

What the law says

Three things worth knowing

1

Discounts for mitigation aren’t optional for insurers

Under California’s Safer from Wildfires regulation, insurance companies must give discounts to policyholders who take listed mitigation actions. Carriers set their own discount amounts and can weight actions differently, so it’s worth comparing — but the obligation to recognize mitigation at all is not up to them.

2

You can ask for your wildfire risk score — and how to lower it

Insurers are required to give you a detailed explanation of your property’s wildfire risk score, what would reduce it, and roughly how much you could save by doing those things. If you’ve never been given that, it’s a reasonable thing to ask your carrier for in writing.

3

Being in a Firewise USA® community is on the list

Forming a Firewise USA® community is explicitly named among the actions that qualify under Safer from Wildfires. It’s the one item on the list you can’t do alone — and in this valley, six communities have already done it.

What to do about it

Three steps, in this order

1 · Get your certificate

If your community is Firewise-recognized, there’s a signed NFPA certificate on its page. Download it and send it to your carrier. If your community isn’t recognized yet, its page shows exactly what’s missing.

Find your community

2 · Do the work that counts

The mitigation actions carriers recognize are the same ones that keep your house standing. Most are free. The five feet against your walls is both the highest-impact item and the one now written into state regulation.

The seven-step list

3 · Ask, in writing

Ask your carrier for your risk score, the explanation of what lowers it, and which Safer from Wildfires discounts you qualify for. Put it in writing so you have a record of the answer.

CDI · Safer from Wildfires
New this year

Two changes that landed in 2026

Zone 0 became regulation

On August 19, 2026 the California Board of Forestry and Fire Protection approved the state’s first Zone 0 defensible space regulation — an ember-resistant five feet around the house, applying to high fire-hazard areas including every community in this valley. It phases in over the next few years, but carriers are already weighing Zone 0 compliance in renewal decisions. Doing it now is the cheapest it will ever be.

Read the full update

Grant money for hardening

The California Safe Homes Act (AB 888) took effect January 1, 2026, creating a Department of Insurance grant program to help residents with home-hardening costs — specifically fire-safe roofs and Zone 0 work. The Department had not announced an open application process as of September 2026, and grant amounts aren’t set yet. Worth knowing about; don’t wait on it before doing the Zone 0 work.

CDI
Where to get real help

People who actually do this

We’re neighbors with rakes, not brokers. These are the places to take a real policy problem.

United Policyholders

A non-profit consumer advocacy organization. Practical, free help with non-renewals, appeals, understanding what your policy actually covers, and the FAIR Plan.

UP Resource Center

United Policyholders · Ventura County

Their county-specific page — local mitigation grants, local assessment programs, and what people here are running into with particular carriers.

UP Ventura County

California Department of Insurance

The regulator. Consumer hotline, formal complaints against a carrier, and the authoritative version of everything on this page.

insurance.ca.gov

A necessary note. SRV Firewise is a volunteer coalition of neighbors. We are not insurance agents, brokers, adjusters or advisors, and nothing on this page is advice about your policy or your situation. Regulations change and carriers differ. For anything that affects your actual coverage, talk to your carrier, a licensed broker, or the California Department of Insurance.

Your community isn’t recognized yet?

That’s the one item on the discount list you can’t do by yourself — and the one with the clearest path. Two of the eight communities in this valley are still working on it, and both started with one neighbor asking.

How it works